{"id":4210,"date":"2020-04-08T15:52:38","date_gmt":"2020-04-08T15:52:38","guid":{"rendered":"https:\/\/time2heal.treuk.com\/?page_id=4210"},"modified":"2025-10-28T19:02:18","modified_gmt":"2025-10-28T19:02:18","slug":"tre-uk-privacy-policy","status":"publish","type":"page","link":"https:\/\/time2heal.treuk.com\/index.php\/tre-uk-privacy-policy\/","title":{"rendered":"TRE UK Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">TRE UK\u00ae Privacy Policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;1px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 19.6px;\">This Privacy Policy was last modified on 11\/11\/2021.<\/span><\/p>\n<p><span>We at TRE UK Ltd are strongly committed to protecting your privacy and providing a safe online experience for all of our visitors while offering a high-quality user experience here at www.treuk.com (the \u201cWebsite\u201d). We know that you care about how the information you provide to us is used and shared. We have developed this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of Information we receive from users of the Website. TRE UK Ltd (the \u201cCompany\u201d) operates the Website. <\/span><\/p>\n<p><span style=\"font-size: 19.6px;\">This Privacy Policy, along with our <\/span><em style=\"font-size: 19.6px;\">Terms &amp; Conditions<\/em><span style=\"font-size: 19.6px;\">, governs your use of this site.\u00a0 By using www.treuk.com (the \u201cWebsite\u201d), or by accepting the Terms of Use (via opt-in, checkbox, pop-up, or clicking an email link confirming the same), you agree to be bound by our terms and consent to this Privacy Policy.<\/span><\/p>\n<p><span>\u00a0<\/span><strong style=\"font-size: 19.6px;\">Information We Collect<\/strong><\/p>\n<p><span>When you visit our Website, we will learn certain information about you.<\/span><\/p>\n<p><span>In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.<\/span><\/p>\n<p><span>Consistent with our previous practices, we will only collect and process your personal data when we have a lawful basis for doing so. These lawful bases include when you provide us consent, when we have a contractual obligation to collect or process the data, and when we have a legitimate interest in processing your personal data.<\/span><\/p>\n<p><span>We may collect and\/or receive the following types of information from you:<\/span><\/p>\n<p><strong><span>Information Provided Voluntarily<\/span><\/strong><\/p>\n<p><strong>Personal Information<\/strong>. You may be asked to provide personal information including your name, address, email address and phone number when you sign up for any of our newsletters, respond to a survey, register for a class, or purchase a product or service. We will only request the personal information that is required in order to fulfill our obligations to you, i.e. in order to deliver what you have requested, as well as to comply with any legal obligations that may accompany such an exchange.<\/p>\n<p><strong>Order &amp; Billing Information. <\/strong>If you place an order through our Website, we track certain information about the products and services you purchase. At checkout, you will also be required to provide additional information required for processing your payment. This generally includes a debit or credit card or other payment information, expiration dates, card security codes, your billing address or similar information.\u00a0 This information is generally processed and captured by third-party vendors, such as payment processors and merchant account providers. To the fullest extent possible, we make an effort not to capture or retain this information ourselves (unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors or other scenarios.) Third-party vendors who assist us in any of our business functions will also be doing so pursuant to their own terms and conditions, including privacy policies and terms of use.<\/p>\n<p><strong>Information Collected Automatically. <\/strong>In addition to the information described above, we may collect some or all of the following information:<\/p>\n<p><strong>Activity Info (Log Data).<\/strong> Information may be collected based on your use of the Website, which generally includes information about your computer hardware and software, such as:<\/p>\n<p>Internet Protocol (\u201cIP\u201d) addresses, operating systems, browser types, device types, URLS, access dates and times; Website pages that you visit; referring website information; universally unique identifiers (\u201cUUID\u201d), advertising identifier (\u201cIDFA\u201d), carrier and country location, hardware and processor information, network type, and other related data.<\/p>\n<p><strong>Use of Cookies.\u00a0 <\/strong>Our website may use cookies in order to deliver a better experience for you. Cookies are files with small amounts of data that the website stores on your computer\u2019s or mobile device\u2019s hard drive so that certain information about your visit and web-browsing preferences will be recognized upon a return visit. Cookies serve functions such as \u201cremembering\u201d log-in names and passwords or enabling or saving shopping cart contents. Like many websites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us improve the experience you have with our Website. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser options to that your device does not receive or accept cookies. Doing this may interfere with your ability to use the Website.<\/p>\n<p><strong>Third-Party Analytics. <\/strong>We use third-party analytics services (such as Google Analytics) to evaluate and aggregate visitor data. These services help us evaluate Visitors\u2019 use of the Website, including time spent on certain pages, which areas of the Website receive the most traffic, how often visitors visit pages within the Website, and also provide general geographic location about visitors, the source of referred traffic (from other websites, vs search engines, etc). These third party analytic services use cookies and other technologies to help analyze and provide us the data. By providing your consent to this <em>Privacy Policy,<\/em> you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein.<\/p>\n<p>For more information on Google Analytics, including how to opt-out from certain data collection, please visit <span><a href=\"https:\/\/www.google.com\/analytics\">https:\/\/www.google.com\/analytics<\/a>. If you opt-out of any service, you may not enjoy the full functionality of the Website.<\/span><\/p>\n<p><strong>Other Third Party Tracking Tools. <\/strong>We may also collect or receive information from third parties, such as Facebook, Instagram, LinkedIn, and\/or other third-party social media and similar sites.<\/p>\n<p><strong>How to Access Your Personal Information <\/strong><\/p>\n<p>If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it via instructions found on the Website or by emailing us at info(at)treuk.com. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the \u201cunsubscribe\u201d link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provided automatically \u2013 Customers are not able to opt-out of transactional emails. We will try to accommodate any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our databases (for example, if we have a legal obligation to keep it for certain timeframes, for example).<\/p>\n<p><strong>How We Use and Share the Information<\/strong><\/p>\n<p>We use the collected Information to understand customer needs, including regarding our Website services to:<\/p>\n<ul>\n<li>present you with information through our Website and email services;<\/li>\n<li>provide our services, process orders, and administer our programs;<\/li>\n<li>maintain and improve our Website;<\/li>\n<li>respond to your requests, and provide customer service, including in response to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;<\/li>\n<li>solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners that we feel may be of interest or value to you;<\/li>\n<li>personalize or display advertisements to you on third-party platforms;<\/li>\n<li>improve our services or offerings; and<\/li>\n<li>fulfil our legal or contractual obligations to you.<\/li>\n<\/ul>\n<p>As with transactions elsewhere, when you purchase products, services, or programs via our Website, your credit card company will also retain certain information regarding your purchase. We will not otherwise provide any personal data to your credit card company without your permission.<\/p>\n<p><span>We may share the Information collected with joint venture partners, affiliates, agents, current or prospective business partners, businesses under common control, third-party businesses or partners participating in administering our programs or services, or to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.<\/span><\/p>\n<p><span>In the event of the sale or transfer of our business to a third party buyer, including in the event of bankruptcy or liquidation, we may, as necessary, share your data with the buyer or transferee.<\/span><\/p>\n<p><span>In the event that we have to collect on a debt owed to us by you, we may, as necessary, share your information with an attorney or a court of law to enforce our rights and collect what is owed.<\/span><\/p>\n<p><span>Under certain circumstances we may be obligated or compelled to disclose the Information: when required by law, court order or government agency, or when disclosing such Information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.<\/span><\/p>\n<p><strong>Retargeting \/ Personalized and Behavioural Ads<\/strong><\/p>\n<p>We may, using the techniques described above, and in conjunction with third-party marketing partners, gather information from your visit to our Website for purposes of providing relevant advertising content to you in the future. This means that through third party marketing partners or third party sites such as Google, Facebook, or Instagram, we may display advertisements to you (remarketing or retargeting), based on usage data collected during your visit to our website.<\/p>\n<p><strong>Google Analytics<\/strong>: As described above, we use Google Analytics on our website. We may utilize any of the following advertising features that utilize the Google advertising cookies: Remarketing with Analytics, Demographics and Interest reporting, Segments, and Double Click integration.<\/p>\n<p>To opt-out of seeing personalized ads via the Google platform, please visit<\/p>\n<p><span><a href=\"https:\/\/support.google.com\/ads\/answer\/2662922?hl=en\">https:\/\/support.google.com\/ads\/answer\/2662922?hl=en<\/a><\/span><\/p>\n<p><span> For more information regarding how Google uses cookies in advertising and how you can control advertising cookies, visit <a href=\"http:\/\/www.google.com\/policies\/technologies\/ads\/\">http:\/\/www.google.com\/policies\/technologies\/ads\/<\/a><\/span><\/p>\n<p><span> To personalize the ads you see via the Google platform, visit <a href=\"http:\/\/www.google.com\/settings\/ads\">http:\/\/www.google.com\/settings\/ads<\/a><\/span><\/p>\n<p><span> For more information on how Google uses data when you visit its partners\u2019 sites or apps, visit <a href=\"http:\/\/www.google.com\/policies\/privacy\/partners\/\">http:\/\/www.google.com\/policies\/privacy\/partners\/<\/a><\/span><\/p>\n<p><span>Or, via an opt-out browser add-on, you can opt-out of having your site activity available to Google Analytics. For more information, or to install the opt-out browser add-on, please visit <a href=\"https:\/\/support.google.com\/analytics\/answer\/181881?hl=en\">https:\/\/support.google.com\/analytics\/answer\/181881?hl=en<\/a>\u00a0 Please note that if you opt-out of any service, you may not enjoy the full functionality of the Website.<\/span><\/p>\n<p><span> <strong>Google Ad Words<\/strong>: We may utilize Google Ad Words, which provides certain of the information collected on our website to the Adwords advertising network. To opt-out of Google Ad Words, visit <a href=\"https:\/\/support.google.com\/ads\/answer\/2662922?hl=en\">https:\/\/support.google.com\/ads\/answer\/2662922?hl=en<\/a><\/span><\/p>\n<p><strong><span>Facebook Custom Audience<\/span><\/strong><span>: We may utilize Facebook\u2019s Custom Audience capability which allows us to display ads on Facebook to individuals on our email lists or in our database. We may provide personal information to Facebook, such as your name, email address and phone number to enable Facebook to identify whether you are a Facebook account holder. To opt-out of the Facebook Custom Audience, please email us at info(at)treuk.com with (1)\u201cFacebook Custom Audience Opt-Out\u201d in your Subject Line, and (2) your name and email address in the body of the email.<\/span><\/p>\n<p><span> <strong>Other Personalized and Behavioural Advertising Services: <\/strong>We may participate in other retargeting services that are similar to those described above.<\/span><\/p>\n<p><strong><span>Managing Cookies Via Your Browser: <\/span><\/strong><\/p>\n<p><span>You may be able to change your cookie preferences via your browser settings. Please visit your browser\u2019s help section for assistance with turning on notifications regarding cookies, or disabling cookies through your browser.<\/span><\/p>\n<p><strong><span>Managing Cookies on Your Mobile Device: <\/span><\/strong><\/p>\n<p><span>You may be able to change your cookie preferences on your mobile device either via your browser settings or via the settings (preferences) on your device. For additional info, please visit <a href=\"http:\/\/www.allaboutcookies.org\/mobile\/\">http:\/\/www.allaboutcookies.org\/mobile\/<\/a> <\/span><\/p>\n<p><strong style=\"font-size: 19.6px;\">Use Caution When Sharing Information Online<\/strong><\/p>\n<p><span>When you voluntarily make your Personal Information available online in an environment shared by third parties \u2013 including in webinars, classes, online conferences, via email, on message boards, chat rooms or on blogs, or via telephone calls or conferences \u2013 that information can be viewed, saved, collected, heard, and\/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.<\/span><\/p>\n<p><strong><span>Security of Your Information<\/span><\/strong><\/p>\n<p><span>The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our services providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.\u00a0<\/span><\/p>\n<p><strong><span>Children<\/span><\/strong><\/p>\n<p><span>We are strongly committed to protecting the safety and privacy of children who visit our website. We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage all parents to talk to their children about online safety and to monitor their children\u2019s use of the Internet. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will make our best efforts to immediately delete that information from our databases.<\/span><\/p>\n<p><strong><span>External Websites<\/span><\/strong><\/p>\n<p><span>While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. They may be different from those that you see here. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span>California Privacy Rights<\/span><\/strong><\/p>\n<p><span>Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the Californian has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by the Company pursuant to this provision, please contact us via email at info(at)treuk.com.<\/span><\/p>\n<p><strong><span>Our California Do Not Track Notice<\/span><\/strong><\/p>\n<p><span>Consistent with our policies described above, we collect information from our visitors on our website and across third-party websites where applicable, to provide relevant content and advertising. We do not support Do Not Track (\u201cDNT\u201d) signals of web browsers.<\/span><\/p>\n<p><span>DNT is a setting in your web browser that informs websites that you do not want to be tracked. You can enable or disable DNT through the Preferences or Settings options of your web browser.<\/span><\/p>\n<p><strong><span>Visitors Outside the United Kingdom. <\/span><\/strong><\/p>\n<p><span>Our Website and the servers that make this Website available worldwide are located in the United Kingdom. The Internet laws in the United Kingdom govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United Kingdom. By visiting our Website and submitting information, you authorize this transfer, processing, and use.<\/span><\/p>\n<p><strong><span>EU Visitors and the GDPR <\/span><\/strong><\/p>\n<p><span>If you live in the EU, certain of your data may be subject to protection by the General Data Protection Regulation (the \u201cGDPR\u201d), a privacy regulation intended to help you have greater control over your personal data.<\/span><\/p>\n<p><span>Under the GDPR, you have the following rights, which we extend to all of our website visitors:<\/span><\/p>\n<ul>\n<li><span>to know what information is being collected, as disclosed in this Privacy Policy (\u201cright to transparent information\u201d);<\/span><\/li>\n<li><span>to object on grounds relating to your particular situation to the collection or processing of certain kinds of information (\u201cright to object\u201d);<\/span><\/li>\n<li><span>to withdraw consent even after it has been given, without affecting the lawfulness of the processing of your data prior to your withdrawal (\u201cright to withdraw consent\u201d);<\/span><\/li>\n<li><span>to access, modify or update your information so that it is correct (\u201cright to access\u201d and \u201cright to rectification\u201d);<\/span><\/li>\n<li><span>to have your information deleted or erased (\u201cright to erasure\u201d or \u201cright to be forgotten\u201d);<\/span><\/li>\n<li><span>to have your data transferred or ported elsewhere (\u201cright to data portability\u201d);<\/span><\/li>\n<li><span>and the right to restrict processing in certain situations (\u201cright to restriction of processing\u201d).<\/span><\/li>\n<\/ul>\n<p><span>Please note that there may be a lawful basis or bases for retaining certain information related to your account that permits us to maintain certain data records (for example, sales records and receipts for financial purposes, any records related to services that we have a contractual or legal obligation to provide, or any records related to a fraud associated with your account).<\/span><\/p>\n<p><span>For purposes of the GDPR, to the fullest extent possible we do not directly collect or maintain personal data of our EU visitors or clients. This is done through partnerships with third-party vendors who have systems designed for the collection and storage of data on behalf of their clients (\u201cdata processors\u201d). The data is only kept as long as is reasonably required to accomplish the purpose or purposes for which it was collected. Certain data may be expunged or utilized more quickly than others, and depending on your engagement and behaviors, including purchasing behaviours, we may be engaged in a business or contractual relationship with some longevity. (For example, if you purchase a course or program, or services that span over some time, you will continue to receive communications in regards to those offerings or services).<\/span><\/p>\n<p><span>The categories of data processors with whom we work, and that help us in the collection of information that allows us to serve and interact with you include website analytics provider(s), website and web form plug-ins and related third-party services that allow us to maintain an up-to-date online platform and communicate with you electronically, an email service provider or providers to assist in managing email correspondence with our visitors, customers and list, as well as payment processor(s) and\/or merchant account(s) to help us transact sales online and follow up with you regarding any purchases. For a list of specific data processors with whom we currently work, please visit our list <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/177sQLZuvTJSW3qJ7BVPQcL1DxOK2G10xlroXBo1_YXg\/edit?usp=sharing\">here<\/a>.<\/span><\/p>\n<p><span>Those within the Company that may have access to the data include Officers, Directors, Managers, Supervisors, Salespersons, or those providing customer or technical support. Access to the data is provided for specific purposes, generally related to communicating with you, fulfilling our contractual obligations, providing customer service or technical support, collecting payment, or monitoring the performance of marketing and sales efforts.<\/span><\/p>\n<p><span>You may contact us at any time to have your information with us or any of these processors updated or corrected, deleted, or to obtain a copy for your records. Additionally, you may opt-out of receiving any additional emails or marketing messages from us by clicking the \u201cunsubscribe\u201d link at the bottom of our email notifications.<\/span><\/p>\n<p><span>Further, if you feel that we have not complied with the relevant data protection regulations, please contact us by sending us an email at info(at)treuk.com with your first and last name, your country of origin, and a summary of your concern or complaint. We will endeavour to respond at our earliest possible convenience to address your concern. If contacting us does not resolve your complaint, you may have additional options.<\/span><\/p>\n<p><span>Residents in Designated Countries may also have the right to lodge a complaint with the relevant EU data protection authority. You may access a list of the Data Protection Authorities in the EU <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/177sQLZuvTJSW3qJ7BVPQcL1DxOK2G10xlroXBo1_YXg\/edit?usp=sharing\">here<\/a>.<\/span><\/p>\n<p><strong><span>Changes to This Privacy Policy<\/span><\/strong><\/p>\n<p><span>The Company may update this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Please review the Privacy Policy when you visit our Website to remain updated on our current policy. We have no intention of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. By accessing the Website and\/or using our services after making any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. You are advised to review this Privacy Policy periodically for any changes. Whenever we make changes to this Privacy Policy we will update the date at the top.<\/span><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p><strong><span>Contact Us<\/span><\/strong><\/p>\n<p><span>If you have any questions about this Privacy Policy, please contact us via email at info(at)treuk.com with \u201cPrivacy Policy\u201d in the subject line. <\/span><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p><u>\u00a9 2015 &#8211; 202<\/u><u>1 by The Legal Website Warrior\u00ae (<\/u><span><a href=\"http:\/\/www.legalwebsitewarrior.com\">www.LegalWebsiteWarrior.com<\/a><\/span><u>). All Rights Reserved.\u00a0 DO NOT DUPLICATE THIS PRIVACY POLICY (OR ANY PORTION THEREOF). THIS CONSTITUTES COPYRIGHT INFRINGEMENT.\u00a0<\/u><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<span class=\"inf_infusionsoft_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>TRE UK\u00ae Privacy PolicyThis Privacy Policy was last modified on 11\/11\/2021. We at TRE UK Ltd are strongly committed to protecting your privacy and providing a safe online experience for all of our visitors while offering a high-quality user experience here at www.treuk.com (the \u201cWebsite\u201d). We know that you care about how the information you [&hellip;]<\/p>\n","protected":false},"author":82,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h1 style=\"text-align: center;\">TRE UK\u00ae Privacy Policy<\/h1><p>It is important to us at TRE UK\u00ae that you feel your contact details are fully protected when you supply them.<\/p><p>This privacy policy explains what personal data is and how we use any personal data we collect about you when you use this website or become a client of TRE UK<strong>\u00ae<\/strong>.<\/p><p><strong>Information about TREUK\u00ae<\/strong><\/p><p><strong>TRE UK\u00ae<\/strong>Ltd trading as\u00a0<strong>TREUK\u00ae<\/strong><\/p><p>Registered Company in England and Wales No: 9542427, Registered Office: 45 Queen Street, Deal, Kent CT14 6EY<\/p><p><strong>TRE UK\u00ae\u2019s main trading address is:\u00a0<\/strong>Eclipse Yoga Centre, 1-3 Waterloo Crescent, Dover, Kent CT16 1LA<\/p><p><strong>What is personal data?<\/strong><\/p><p>Personal data is information relating to an identified or identifiable natural person, such as name, age, address, date of birth, gender and contact details.<\/p><p>Personal data may contain information that is known as \u2018sensitive\u2019 data. This may be information relating to an individual\u2019s health, racial or ethnic origin.<\/p><p><strong>What information do we collect about you?<\/strong><\/p><p>We collect information about you when you apply to become a client with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback or subscribe to our newsletter. Website usage information is collected using cookies. We also collect information about your subjective view of your health status at stages throughout the process of our service throughout online and offline forms.<\/p><p>We will process the categories of data below for the performance of our contract with you and, if you agree, to email you about other products and services we think may be of interest to you. Where you require it, we will also use the information to respond to any requests from you about services we provide and to process complaints.<\/p><p><strong>Personal data such as:<\/strong><\/p><ul><li>Name<\/li><li>Date of birth<\/li><li>Gender<\/li><li>Address<\/li><li>Email address<\/li><li>Telephone number<\/li><li>Payment information \u2013 payment card details are not stored on our systems, but if you pay by direct debit we will retain your direct debit mandate for at least the duration of your course with us.<\/li><li>Special categories of personal data such as health and well-being.<\/li><\/ul><p>We do not If you object to the collection, sharing and use of your personal data we may be unable to provide you with our products and services.<\/p><p><strong>How will we use the information about you?<\/strong><\/p><p>We collect information about you for the performance of our contract. This information is used to ensure your best possible service and then for our own statistics.<\/p><p>When you purchase product or services we will process your payment details via our booking systems in which you set-up an account. The software we use is<a href=\"https:\/\/www.mindbodyonline.com\/company\/security\">Mindbody\u00a0<\/a>and\u00a0<a href=\"https:\/\/business.worldpay.com\/privacy\">Worldpay<\/a>.<\/p><p>We also collect information about you, if you agree, to email you about other products and services we think may be of interest to you. For this type of communication, we currenty use\u00a0<a href=\"https:\/\/mailchimp.com\/\">Mailchimp<\/a>. If you no longer wish to receive marketing communciations please unsubscribe from the latest email.<\/p><p><strong>TRE<\/strong><strong>\u00a0UK\u00ae<\/strong>\u00a0will not share your information for marketing purposes with companies outside of the TRE UK apart from the software companies required to process the communication. This information is used exclusively for the communication between you and us.<\/p><p>We use your information collected from the website to improve your repeat visits to our website (<em>please see section 8, Cookies<\/em>).<\/p><p><strong>Marketing<\/strong><\/p><p>We would like to send you further information about our own products and services. If you have consented to receive marketing, you may opt out at a later date.<\/p><p>You have a right at any time to stop us from contacting you for marketing purposes.<\/p><p>If you no longer wish to be contacted for marketing purposes, please call us on 01304 211 994 or email\u00a0<a href=\"mailto:info@treuk.com\">info@treuk.com<\/a><\/p><p><strong>Data retention<\/strong><\/p><p>We will retain your response to our health questions for statistical use and once the data has been processed it will no longer be directly identifiable with your personal data.<\/p><p>Data will be held for max 7 years for accounting purposes.<\/p><p><strong>Your rights<\/strong><\/p><p>These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:<\/p><ul><li>The\u00a0<strong>right to be informed<\/strong>about the personal data being processed;<\/li><li>The\u00a0<strong>right of access<\/strong>to your personal data;<\/li><li>The\u00a0<strong>right to object<\/strong>to the processing of your personal data;<\/li><li>The\u00a0<strong>right to restrict<\/strong>the processing of your personal data;<\/li><li>The\u00a0<strong>right to rectification<\/strong>of your personal data;<\/li><li>The\u00a0<strong>right to erasure<\/strong>of your personal data;<\/li><li>The\u00a0<strong>right to data portability<\/strong>(to receive an electronic copy of your personal data);<\/li><li>Rights relating to automated decision making including profiling.<\/li><\/ul><p>The retaining of data is necessary where required for contractual, legal or regulatory purposes.<\/p><p><strong>Access to your information and correction<\/strong><\/p><p>If you would like a copy of some or all of your personal information, please email\u00a0<a href=\"mailto:info@treuk.com\">info@treuk.com<\/a>\u00a0or write to us at the following address:\u00a0<strong>TRE<\/strong><strong>\u00a0UK\u00ae<\/strong>\u00a0Eclipse Yoga Centre, 1-3 Waterloo Crescent, Dover, Kent CT16 1LA.\u00a0 As mandated by law we will not charge a fee to process these requests, however, if your request is considered to be repetitive, wholly unfounded and\/or excessive, we are entitled to charge a reasonable administration fee.<\/p><p>We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.<\/p><p><strong>Cookies<\/strong><\/p><p>TRE UK\u00ae\u00a0 uses Cookies to anonymously understand how our visitors use our website and to better improve the user experience. Because of this, we need to set cookies on our website to allow us to do this. Please be assured that no personal information is gathered about you \u2013 we are only interested in how you use our website so we can make it better and more useful to you.<\/p><p>Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information e.g. how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity.<\/p><p>For further information visit\u00a0<a href=\"https:\/\/www.google.com\/policies\/technologies\/cookies\">www.google.com\/policies\/technologies\/cookies<\/a><\/p><p>You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.<\/p><p><strong>Other websites<\/strong><\/p><p>Our website contains links to other websites. This privacy policy only applies to the TRE\u00a0UK\u00ae website so when you link to other websites you should read their own privacy policies.<\/p><p><strong>Changes to our privacy policy<\/strong><\/p><p>We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28th March 2020<\/p><p><strong>How to contact us<\/strong><\/p><p>Please contact us if you have any questions about our privacy policy or information we hold about you<\/p><p>Telephone: 01304 211994<br \/>Email: info@treuk.com<\/p><p><strong>\u00a0Complaints<\/strong><\/p><p>If you are dissatisfied with any aspect of the way in which we process your personal data please contact us per email\u00a0<a href=\"mailto:info@treuk.com\">info@treuk.com<\/a>. You will also have the right to complain to the UK\u2019s data protection supervisory authority, the Information Commissioner\u2019s Office (ICO).\u00a0 The ICO may be contacted via its website which is\u00a0<a href=\"https:\/\/ico.org.uk\/concerns\/\">https:\/\/ico.org.uk\/concerns\/<\/a>, by live chat or by calling their helpline on 0303 123 1113.<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-4210","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TRE UK Privacy Policy - Release Recover Discover academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/time2heal.treuk.com\/index.php\/tre-uk-privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TRE UK Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"&nbsp; We offer a range of solutions to ensure that we can adapt to the needs of the clients and budgetCourse TypesWe provide The Following types of Courses.Workshops Saturdays (8am - 2pm), Alameda, CADuis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. 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